How can we help?

Use your email or username and password on the Sign in page. You can also ask for a sign-in link by email, which works without a password.

On the Sign in page, tap Forgot your password? and enter your email. We'll send a link to create a new one. Check your spam folder if it doesn't arrive in a few minutes.

In the app, open More > Profile. Each person picks English, Spanish or Portuguese, US or metric units, and the time zone used for reminders.

The plan is 67 US dollars a month, renewing automatically until you cancel. Sales tax may be added at checkout depending on where you live. There's no free plan or trial: access opens as soon as your payment is approved, and the money-back guarantee covers your first payment.

In the app, open More > Subscription and tap Cancel subscription, then confirm. That's it: two clicks. You keep access until the end of the month you paid for, and you can still export your data after that.

Yes. Every subscription has a 7-day guarantee: ask for a full refund within 7 days of your first payment, on the Hotmart purchase page or by writing to us.

Payments are processed by Hotmart, our payment partner. In More > Subscription, tap the Hotmart button to update your card, see receipts and manage payments.

Right in the app: open the Coach tab on your phone or computer. Send a plate photo, a quick message like "2 glasses of water" or a question, and it logs and answers with your own numbers.

Inside the app, in the bell at the top, and as notifications on your device if you turn them on. Turn notifications on in More > Channels, where you also choose what gets a reminder and set quiet hours. On iPhone, add the app to your Home Screen first (iOS 16.4 or later).

Your plan includes a monthly AI allowance for coach answers and plate photos. More > AI usage shows how much you used and every charge. Simple logs, like water or a workout, never use AI.

Take the photo from above with good light and the whole plate in view, then try again. If the analysis fails, the AI credits for that photo are returned automatically, and you can always log foods by searching the food list.

Only to run your plan, reminders and coach. We ask for separate permission before collecting sensitive answers, we never sell them and we never use them for ads.

In the app, open More > Privacy. You can download everything as a file or delete your data and your account.